Let’s troubleshoot the possible causes:
Large episode size
If your episode has a high word count (20k+ tokens) or is longer than 20 minutes, generation might take a bit more time. Give it a moment and come back later.
Still generating or stuck
If the script still appears blank, check your usage count to see if tokens were consumed. If not, it might be a bug — feel free to reach out at [email protected].
Too much image content
Podzy is designed for text-based content. If your newsletter contains mostly images or text embedded in images, Podzy may not generate a script, since it won’t invent or guess missing content. Try selecting newsletters with more written context next time.
Exceeded projected token usage
If the “Projected After Generation” word count exceeds your plan’s daily limit, the script may fail. Adjust your settings or select fewer emails to stay within your limits.
Still having trouble?
If none of the above apply, send us a message at [email protected] — we’ll take care of it.